Privacy Policy

Strategic Maintenance Ltd (hereinafter “SML” or “us” or “we”) is committed to respecting your privacy and is compliant with all data protection and privacy laws governing the UK and Europe. SML’s Privacy Policy Statement is designed to help you understand how we collect, use and protect your information when you visit our website and when you generally request information on our products and services – whether in person, via email, post, telephone or fax.

Collection of Personal Information

SML endeavours to collect and use your personal information only with your knowledge and consent. The use of this information is typically done when you place an order, use SML’s products and services, make customer enquiries, register and request product information, or when you respond to communications from us. The personal information that we typically collect includes -your name, business and email address, telephone and fax numbers, and any other relevant information that is required and collected via requests, registrations or through surveys.

Use of Information

SML may use this information for processing your orders; delivering services, products or information; responding to complaints or account enquiries. SML may also undertake analysis based on past requests or your use of our services and products to contact you with information on new developments, products, services and special offers via post, telephone and other electronic means such as email and on the SML website (subject always to any preferences expressed by you).

Disclosure of Information

SML does not rent, sell, trade or otherwise share your information with any third-party organisations. This data is used to help us to make you aware of products and services that we have specially sourced for our customers and which we feel are of interest to you. We may disclose information about you (a) to companies and departments within SML organisation, subject to the terms of this Privacy Policy Statement; and (b) in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised company or third party for the purposes described herein and subject always to the terms and guidelines of this Privacy Policy Statement. We may release information when SML believes, in good faith, that such release is legitimately necessary to (a) comply with the law, (b) enforce or apply the terms of any of our user agreements or (c) protect the rights, property or safety of SML or others. SML may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.